Dataset
911 End-to-End Data
nyc.t7p9-n9dy
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About
All incident segments for each of the first responding agencies (PD, FD and EMS) that contribute to the end-to-end response times. This data set provides call volumes broken down by incident type for each Week Start time period as well as the timestamps and average response times (in seconds) for each segment of the call. For the Incident Type Definitions please refer to <a href="https://www1.nyc.gov/site/911reporting/reports/definitions.page">this link</a>.
Cite as: Mayor's Office of Operations (OPS). 911 End-to-End Data. https://data.cityofnewyork.us/d/t7p9-n9dy
- Publisher
- City of New York
- Tier
- Official
- Covers
- not stated
- Places
- New York City
- Updated
- monthly
- Last modified
- 2026-10-09
- Units
- not stated
- License
- NYC Open Data Terms of Use
- Method
- https://data.cityofnewyork.us/d/t7p9-n9dy
Columns
| Name | Type | Description |
|---|---|---|
| call_to_fdny_pickup | number | Call duration time to call to FDNY Pickup (in sec) |
| median_ems_pickup | number | Median call to EMS Pickup in the middle of an ordered data set containing all calls to EMS Pickups |
| median_fdny_job_creation | number | Median call to FDNY Job Creation in the middle of an ordered data set containing all calls to FDNY job creations |
| median_calltaker_handoff | number | Median call to PD calltaker handoff in the middle of an ordered data set containing all call to calltaker handoffs |
| call_to_agency_arrival | number | Call duration time to call to Agency Arrival (in sec) |
| call_to_agency_dispatch | number | Call duration time to call to Agency Dispatch (in sec) |
| call_to_agency_job_creation | number | Call duration time to call to Agency Job Creation (in sec) |
| call_to_fdny_job_creation | number | Call duration time to call to FDNY Job Creation (in sec) |
| call_to_pd_calltaker_handoff | number | Call duration time to PD Calltaker Handoff (in sec) |
| date | calendar_date | The week start date of the incident category |
| call_to_ems_pickup | number | Call duration time to call to EMS Pickup (in sec) |
| agency | text | The incident agency |
| of_incidents_calculated | number | Number of Incidents Calculated |
| average_travel | number | Average Time from when a unit is assigned until the unit arrives on-scene |
| average_pickup | number | Average Time from when the call enters the phone system until the PCT picks up |
| average_calltaker_processing | number | Average Time from when the PCT answers a call until the PCT connects with the next agency or creates the job |
| average_ems_processing | number | Average Time from when the ARD (in EMS) answered a call until the ARD (in EMS) electronically creates the job |
| median_cumulative_first | number | Median call to first arrival in the middle of an ordered data set containing all calls to first arrival |
| median_travel | number | Median call to agency arrival in the middle of an ordered data set containing all calls to agency arrival |
| median_ems_job_creation | number | Median call to EMS Job Creation in the middle of a data set containing all calls to Agency Job Creation |
| average_fd_processing | number | Average Time from when the ARD (in FD) picks up a call until the ARD (in FD) electronically creates the job |
| average_dispatch | number | Average Time from when the job was created until a unit is assigned |
| call_to_first_arrival_multi | number | Call duration time to call to First Arrival (Multi-Agency Incidents) (in sec) |
| median_pickup | number | Median pickup time in the middle of an ordered data set containing all pickup times |
| final_incident_type | text | The final incident type category |
| average_fd_pickup | number | Average Time from when the PCT connects to the FD phone system until the ARD (in FD) picks up |
| median_fdny_pickup | number | Median call to FDNY Pickup in the middle of an ordered set of all calls to FDNY pickups |
| median_dispatch | number | Median call to Agency Dispatch in the middle of an ordered data set containing all calls to agency dispatch |
| call_to_first_pickup | number | Call duration time to First Pickup (in sec) |
| average_ems_pickup | number | Average Time from when the PCT connects to the EMS phone system until the ARD (in EMS) picks up |