Dataset
311 Service Requests
chicago.v6vf-nfxy
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About
311 Service Requests received by the City of Chicago. This dataset includes requests created after the launch of the new 311 system on 12/18/2018 and some records from the previous system, indicated in the LEGACY_RECORD column. For purposes of all columns indicating geographic areas or locations, please note that requests of the type 311 INFORMATION ONLY CALL often are entered with the address of the City's 311 Center.
Cite as: City of Chicago. 311 Service Requests. https://data.cityofchicago.org/d/v6vf-nfxy
- Publisher
- City of Chicago
- Tier
- Official
- Covers
- not stated
- Places
- Chicago
- Updated
- irregular
- Last modified
- 2026-11-08
- Units
- not stated
- License
- City of Chicago Data Portal Terms of Use
- Method
- https://chicago.gov
Columns
| Name | Type | Description |
|---|---|---|
| created_date | calendar_date | |
| precinct | text | |
| created_hour | number | The hour of the day component of CREATED_DATE. |
| location_city | text | |
| location_zip | text | |
| legacy_record | checkbox | Did this request originate in the previous 311 system? |
| zip_code | text | |
| x_coordinate | number | The x coordinate of the location in State Plane Illinois East NAD 1983 projection. |
| origin | text | How the request was opened. Some values, such as Generated In House and Mass Entry result from the City's own operations. |
| location | point | The location in a format that allows for creation of maps and other geographic operations on this data portal. |
| street_address | text | |
| electricity_grid | text | |
| last_modified_date | calendar_date | |
| location_address | text | |
| police_sector | text | |
| duplicate | checkbox | Is this request a duplicate of another request? |
| status | text | |
| sr_number | text | |
| street_number | text | |
| street_name | text | |
| closed_date | calendar_date | |
| y_coordinate | number | The y coordinate of the location in State Plane Illinois East NAD 1983 projection. |
| state | text | |
| location_state | text | |
| police_district | text | |
| longitude | number | The longitude of the location. |
| created_month | number | The month component of CREATED_DATE |
| community_area | number | |
| police_beat | text | |
| electrical_district | text | |
| sr_short_code | text | An internal code corresponding to the Service Request Type. This code allows for searching and filtering more easily than using the full SR_TYPE value. |
| legacy_sr_number | text | If this request originated in the previous 311 system, the original Service Request Number. |
| created_day_of_week | number | The day of the week component of CREATED_DATE. Sunday=1 |
| parent_sr_number | text | Parent Service Request of the record if applicable. If the current Service Request record has been identified as a duplicate request, the record will be created as a child of the original request. |
| created_department | text | The department, if any, that created the service request. |
| ward | number | |
| sanitation_division_days | text | |
| owner_department | text | The department with initial responsibility for the service request. |
| sr_type | text | |
| latitude | number | The latitude of the location. |
| street_direction | text | |
| city | text | |
| street_type | text |